We offer returns within 14 days of delivery date in the United States.
All returns must be shipped in unused condition, in original packaging with the dust bag included, and with the original tag attached. Prior authorization is required for all returns. All returns will be subject to a handling fee of $10 per returning item.
Items marked final sale and sample sale are ineligible for return. Gift cards are final sale, and do not expire.
START YOUR RETURN
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Please email hello@svarian.com
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Send us your order number
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We will email you the return label
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You will be refunded within 15 business days of the order received back to the warehouse
GIFT WITH PURCHASE
Free gifts are awarded with qualifying purchases. If items from your order are returned and the remaining order no longer meets the qualification criteria, the free gift may also be required to be returned. Final handling may vary based on return circumstances and customer support discretion.
REFUND POLICY
Upon receipt of your return, the item will be processed and a quality check will be done to ensure perfect condition. Please allow 15 business days for the process of your refund, and 3–5 business days for it to appear in your account.
Original shipping, insurance, and duties costs (if any) cannot be refunded, and if you are returning part of a set or applied any quantity discount codes to your order, your return will be adjusted accordingly.
Excessive Returns & Policy Enforcement
Svarian reserves the right to monitor return activity and to flag accounts that demonstrate excessive or high-risk return behavior. Such behavior may include, but is not limited to, repeated returns, unusually high return frequency, or patterns suggesting misuse of our return policy.
Accounts identified under such conditions may be subject to restrictions, including the refusal of future returns or additional review prior to order acceptance. Customers will be notified if their account is affected.
ORDER ISSUES
If there is an issue with the item you received, please send an email to hello@svarian.com including images of the issue within 3 days of delivery so we can assist you.
Please return any defective items back to us within 30 days of receiving your label for a refund. Any return fees will be waived for incorrect or defective items.
